Support Services

When you feel overwhelmed, unsure of how to cope with negative thoughts and feelings, even have thoughts of self-harm; or if your friends and family are facing similar situations and you don’t know how to help them, please don’t hesitate to seek help and support. We always ready to listen and provide professional assistance, to help you and your loved ones can overcome difficulties, regain hope and strength.

Emergency Support Service


24-Hour Emotional Support Hotline

Tel:2389 2222
Service Hour:24-Hour

Provide emotional support for those who are hopeless, distressed, or having suicidal thoughts.

Non-Emergency Support Services


English Emotional Support Hotline

Tel:2389 2223
Service Hour:Monday to Friday 6:30PM-10:00PM

Provide emotional support and counseling for those who are speaking English, experiencing emotional distress, feelings of hopelessness, or suicidal thoughts.

ChatPoint (Online Chat Service) 

Website:https://chatpoint.org.hk
Service Hour:
Monday to Friday 4:00PM-01:00AM
Saturday, Sunday and Public Holiday 4:00PM-02:00AM

Provide real-time online emotional counseling through the website, allowing conversations with those who are experiencing emotional distress and offering a channel for expression.

Here to Hear (Peer Hotline) 

Tel:2389 2227
WhatsApp:5779 7356
Service Hour:Monday to Sunday 4:00PM-02:00AM

Provide support to friends and family of teenagers experiencing emotional distress and facing a suicide crisis, helping them to resolve the crisis when the individual is unwilling to seek help.

Consultation Hotline for Relatives and Friends of the Suicidal People

Tel:2319 1177
Service Hour:
Monday to Friday 9:00AM-1:00PM; 2:00PM-6:00PM
Saturday, Sunday and Public Holiday 9:00AM-1:00PM

Help relatives and friends of suicidal people understand the symptoms of suicide and enhance their ability to deal with suicide crises so of their relatives and friends.