Suicide Crisis Intervention Centre

自殺危機處理中心標誌 Alive Logo

Suicide Crisis Intervention Centre was established in 2002 under the support of Lotteries Fund. Since 2005, the Centre has become a subvented service under the Social Welfare Department. The services of the centre include Suicide Crisis Intervention, Live the Rainbow Service and Online Suicide Prevention Service. The services are provided in the way of counselling, consultation and group service directly for people with medium to high suicidal risk, their concerners and relatives of the suicide deaths. The services aim to rebuild their living faith and enhance their ability to deal with crises. The Centre also provides training and coaching services for teachers and social workers through Jockey Club Life-Connect Resource Network to help them meet the challenges of youth suicide.

Suicide Crisis Intervention Service

Our Suicide Crisis Intervention Service provides a consultation hotline, counselling and group service to middle to high risk suicidal people through intensive counselling and follow-up service which can rebuild their living faith and enhance their ability to deal with future crises.

Services include:

  • Consultation Hotline for Relatives and Friends of the Suicidal People 2319 1177

    Suicide Crisis Counselling had been provided before the Suicide Crisis Intervention Centre established in 2002. Since 2005, with subvention of Social Welfare Department, the Centre has established a consultation hotline for relatives and friends of suicidal people, to provide 6-8 weeks counselling, for examples, home visits, interviews, hotline counselling and service referrals. In order to help them understand the symptoms of suicide and enhance their ability to deal with suicide crises so of their relatives and friends.

    Service Hour:
    – Monday to Friday: 9AM-1PM; 2PM-6PM
    – Saturday, Sunday & Public Holidays: 9AM-1PM

    Note: Voice messages at other times
    Remarks: Consultation Hotline for Relatives and Friends of the Suicidal People 2319 1177 is for consultation purposes only. If you need emotional support, please call the 24-Hour Emotional Support Hotline 2389 2222 or use ChatPoint (online chat service)

  • English Emotional Support Hotline 2389 2223

    With the support of Hong Kong Blue Tie Ball, we set up an English Emotional Support Hotline in January 2020 to provide emotional support to English speakers.

    Service Hour: Monday to Friday 6:30PM-10PM

  • Suicide Crisis Counselling

    Since 2005, with the subvention of Social Welfare Department, our Centre has been providing suicide crisis counselling for people with moderate to high suicidal risk. Through intensive counselling and follow-up service such as home visits, interviews, telephone counselling and service referrals, we aim at helping our clients to rebuild their living faith and enhance their ability to deal with future crises.

    Service Hour:
    – Monday to Friday: 9AM-1PM; 2PM-6PM; 7PM-10PM
    – Saturday: 9AM-1PM; 2PM-5PM

    Note: Voice messages at other times

Live the Rainbow Service

Relatives and friends often feel guilty and can be self-blaming when their relatives and friends committed suicide. It is not easy for them to tell others their inner feelings. If their negative thoughts cannot be handled properly, it will affect their future and may eventually cause depression, self-mutilation, and ultimately cause the people around them to suffer.

In view of this, our Suicide Crisis Intervention Centre established the first “Relatives and Friends of the Suicidal People Self-help Group” in Hong Kong in September 2004, hoping to help the members get out of the predicament by gathering them together to gain mutual support, live a new live and ultimately achieve the goal of “helping others to help themselves”.

The “Relatives and Friends of the Suicidal People Self-help Group” was later renamed as the “Live the Rainbow Group”, implying that the group members can overcome the pain and to live a colourful life. Due to the remarkable results of the “Live the Rainbow Group”, our organisation was further funded by the Social Welfare Department to launch a one-stop shop “Live the Rainbow Service” for relatives and friends of the suicide deaths starting from November 2009.

Services include:

  • Counselling for Relatives and Friends of the Suicide Deaths

    We provide individual counselling for relatives and friends of the suicide deaths (Survivors) for 6 months in which they will be accompanied and cared for.

  • The Unfinished Novel Therapeutic Group for Relatives and Friends of the Suicide Deaths

    The therapeutic group provides a trustful and serene environment for Survivors to share their stories and feelings, and learn from others the ways to deal with emotions and overcome their pains.

  • Live the Rainbow Support Group for Relatives and Friends of the Suicide Deaths

    The Centre provides various activities to help members of the group in relieving their emotions and building up their own mutual support network to overcome their griefs. The Centre also equips potential group members as volunteers to visit and render continuous support to other members.

Online Suicide Prevention

In 2008 and 2009, given the popularity of the use of the internet, many people with suicidal risk vent their emotions on the internet. The Centre has been continuously developing different online suicide prevention services since 2010, including the Heart Chat, Help4Suicide and Suicide Prevention on neT (SPOT), and ChatPoint.

Service include:

  • ChatPoint

    The long years online chat service HeartChat, which launched in 2010, later granted funded by the Partnership Fund for the Disadvantaged and developed into ChatPoint in 2018. In addition to a website version, app versions on iOS and Android platforms are also available, where volunteers provide a channel for people to ventilate their emotions and can rest assured that their privacy can be protected.

    Website: https://chatpoint.org.hk
    Mobile Applications:

  • Help4Suicide

    Realising the numerous wrong and misleading suicide information on the internet, which can indirectly reinforce suicide intention of the suicidal persons, the Centre launched the first suicide prevention website in Hong Kong – Help4Suicide in 2010, to bring out the message of cherishing life and counter the false and inaccurate suicide information on the internet.

    Website: https://www.help4suicide.com.hk

  • Suicide Prevention on neT

    In June of 2008, we launched the Suicide Prevention on neT in order to provide suicide prevention services on the internet. We proactively searched blog users with emotional distress and suicidal crisis through special software and provided emotional support to them. We found that people with suicidal thoughts tended to link with people with similar backgrounds on the internet. Under mutual influence and infection, they further enhanced their negative emotions. Time flies, we have shifted our efforts to social media, searching for comments on social media, and actively try to contact netizens with obvious emotional or suicidal troubles in order to provide further counseling services.

Jockey Club Life-Connect Resource Network

The upward trend in the rate of suicide among young people in 2016 has caused social concern. To help the community become more effective in supporting students in need, The Hong Kong Jockey Club Charities Trust donated HK$21 million to initiate the Jockey Club Embrace Life Series, bringing together Caritas Hong Kong, Suicide Prevention Services and The Samaritan Befrienders Hong Kong. Under this project, three programmes will be implemented with the support of schools and parents to identify students who are emotionally distressed, provide support to such students and their families, and raise public awareness of mental health.

The Samaritan Befrienders Hong Kong has built an online resources platform offering videos and life education learning materials to raise public understanding of suicide prevention and offer appropriate support when people face negative emotions (led by Life Education Centre).  Teachers and social workers will be trained to strengthen their suicidal risk assessment and handling capacity as well (led by Suicide Crisis Intervention Centre).

Service include:

  • Training for Teachers & Social Workers

    This programme provides professional training and coaching services to teachers and social workers in schools and youth service units. The content of the training includes but not limited to the overview of student suicides in Hong Kong, signs of suicide crisis, identification of high risk cases, initial intervention of suicide crisis, and coaching them to handle youth suicidal cases. We hope, by sharing our knowledge, experience and skills with frontline teachers and social workers through case sharing and discussion, they will be more ready to deal with the challenges of youth emotional distress and suicide crises.