Suicide Crisis Intervention Centre

自殺危機處理中心標誌 Alive Logo

Suicide Crisis Intervention Centre was established in 2002 under the support of Lotteries Fund. Since 2005, the Centre has become a subvented service under the Social Welfare Department. The services of the Centre include Suicide Crisis Intervention, Live the Rainbow Service and Online Suicide Prevention Service. The services are provided in the way of counseling, consultation and group service directly for middle to high risk suicidal people, their concerners and relatives of the suicidal deaths, which rebuild their living faith and enhance their ability to deal with crises. The Centre also provides training and coaching services for teachers and social workers through Jockey Club Life-Connect Resource Network to help them meet the challenges of youth suicide.

Suicide Crisis Intervention Service

Our Suicide Crisis Intervention Service provides a consultation hotline, counseling and group service to middle to high risk suicidal people through intensive counseling and follow-up service which can rebuild their living faith and enhance their ability to deal with future crises.

Services include:

  • Consultation Hotline for Relatives and Friends of the Suicidal People 2319 1177

    Since 2005, with subvention of Social Welfare Department, Centre’s established a consultation hotline for relatives and friends of the suicidal people in order to help them understand the symptoms of suicide and improve their ability to deal with suicide crises so that they can help their suicidal relatives and friends to overcome their difficulties.

    Service Hour:
    – Monday to Friday: 9AM-1PM; 2PM-6PM
    – Saturday, Sunday & Public Holidays: 9AM-1PM

    Note: Voice messages at other times
    Remarks: Consultation Hotline for Relatives and Friends of the Suicidal People 2319 1177 is for consultation purposes only. If you need emotional support, please call the 24-Hour Emotional Support Hotline 2389 2222 or use ChatPoint (online chat service)

  • English Emotional Support Hotline 2389 2223

    With the support of Hong Kong Blue Tie Ball, we set up an English Emotional Support Hotline in January 2020 to provide emotional support to English speakers.

    Service Hour: Monday to Friday 6:30PM-10PM

  • Suicide Crisis Counseling

    Since 2005, with the subvention of Social Welfare Department, our Centre has been providing suicide crisis counseling for people with moderate to high suicide risk. Through intensive counseling and follow-up service such as home visits, interviews, telephone counseling and service referrals, we aim at helping our clients to rebuild their living faith and enhance their ability to deal with future crises.

    Service Hour:
    – Monday to Friday: 9AM-1PM; 2PM-6PM; 7PM-10PM
    – Saturday: 9AM-1PM; 2PM-5PM

    Note: Voice messages at other times

Live the Rainbow Service

Relatives and friends often feel guilty and can be self-blaming when their relatives and friends committed suicide. It is difficult for them to tell others their inner feelings. If their negative thoughts cannot be handled properly, it will affect their future and may eventually cause depression, self-mutilation, and ultimately cause the people around them to suffer.

In view of that, our Suicide Crisis Intervention Center established the first Relatives and Friends of the Suicidal People Self-help Group in Hong Kong in September 2004, hoping to help the group members get out of the predicament by gathering them together to gain mutual support, live a new live and ultimately achieve the goal of “helping others to help themselves”.

The Relatives and Friends of the Suicidal People Self-help Group was later renamed as the Live the Rainbow Group, implying that the group members can overcome the pain and to live like the rainbow. Due to the remarkable results of the Live the Rainbow Group, our organization was further funded by the Social Welfare Department to launch a one-stop shop Live the Rainbow Service for relatives and friends of the suicidal deaths starting from November 2009.

Services include:

  • Counseling for Relatives and Friends of the Suicidal Deaths

    We provide individual counseling for relatives and friends of the suicidal deaths (Survivors) for 6 months in which they will be accompanied and cared for.

  • The Unfinished Novel Therapeutic Group for Relatives and Friends of the Suicidal Deaths

    The therapeutic group provides a trustful and comfortable environment for Survivors to share their stories and feelings, and learn from others the ways to deal with emotions and overcome their pains.

  • Live the Rainbow Support Group for Relatives and Friends of the Suicidal Deaths

    The Centre provides various activities to help members in relieving their emotions and building up mutual support to overcome their griefs. The Centre also equips potential group members as volunteers to visit and render continuous support to other members.

Online Suicide Prevention

In 2008 and 2009, given the popularity of the use of the internet, many people with suicidal risk vent their emotions on the internet. The Centre has been continuously developing different online suicide prevention services since 2010, including the Heart Chat, Help4Suicide Website and Suicide Prevention on neT (SPOT), and ChatPoint.

Service include:

  • ChatPoint

    In 2018, the long years online chat service HeartChat was further developed into ChatPoint. In addition to a website version, app versions on iOS and Android platforms are also available, where volunteers provide a channel for people to ventilate their emotions and can rest assured that their privacy can be protected.

    Website: https://chatpoint.org.hk
    Mobile Applications:

  • Help4Suicide Website

    Realizing the numerous wrong and misleading suicide information on the internet, which can indirectly reinforce suicide intention of the suicidal persons, the Centre launched the Hong Kong first suicide prevention website – Help4Suicide in 2010, to bring out the message of cherishing life and counter the false and inaccurate suicide information on the internet.

    Help4Suicide Website: https://www.help4suicide.com.hk

  • Suicide Prevention on neT

    We launched the Suicide Prevention on neT in order to provide suicide prevention services on the internet in 2008. We proactively searched blog users with emotional distress and suicidal crisis and provided emotional support to them. We found that people with suicidal thoughts tended to link with people with similar backgrounds on the internet. Under mutual influence and infection, they further enhanced their negative emotions. Time flies, we have shifted our efforts to social media.

Jockey Club Life-Connect Resource Network

The upward trend in the rate of suicide among young people in 2016 has caused social concern. To help the community become more effective in supporting students in need, The Hong Kong Jockey Club Charities Trust donated HK$21 million to initiate the Jockey Club Embrace Life Series, bringing together Caritas Hong Kong, Suicide Prevention Services and The Samaritan Befrienders Hong Kong. Under this project, three programmes will be implemented with the support of schools and parents to identify students who are emotionally distressed, provide support to such students and their families, and raise public awareness of mental health.

The Samaritan Befrienders Hong Kong has built an online resources platform offering videos and life education learning materials to raise public understanding of suicide prevention and offer appropriate support when people face negative emotions (led by Life Education Centre).  Teachers and social workers will be trained to strengthen their suicide risk assessment and handling capacity as well (led by Suicide Crisis Intervention Centre).

Service include:

  • Training for Teachers & Social Workers

    We provide professional training and coaching services to teachers and social workers in schools and youth service units . The content includes but not limited to the overview of student suicides in Hong Kong, signs of suicide crisis, identification of high risk cases, initial intervention of suicide crisis, and coaching them to handle youth suicidal cases. We hope to share our knowledge, experience and skills with frontline teachers and social workers through case sharing and discussion to help them deal with the challenges of youth emotional distress and suicide crises.